These terms are between Plugins Factory (“we”) and the organisation that installs AssetPilot for Jira or AssetPilot Connect (the “Apps”) on an Atlassian cloud site (“you”). They apply together with the Atlassian Marketplace Terms of Use. Atlassian handles ordering, billing and licensing.
1. Licence
While you hold a valid licence, you may use the Apps on the sites where they are installed, for your internal business purposes and for the number of users you are licensed for.
2. Restrictions
You may not resell or sublicense the Apps, reverse engineer them except where the law allows it, work around licence checks or usage limits, or use the Apps to break the law or Atlassian’s terms.
3. Your data
You own the data you put into the Apps. We process it only to provide the Apps, as described in our privacy policy and Data Processing Addendum, which forms part of these terms.
4. Third-party services
AssetPilot Connect can exchange data with services you configure, such as MDM, chat and webhook endpoints. Your agreements with those providers govern your use of their services.
5. Support and updates
We provide support as described on the support page. We update the Apps from time to time. We give 30 days’ notice before removing a material feature, unless security or law requires faster action.
6. Security
We follow our security policy and Atlassian’s Marketplace security requirements.
7. Fees
Atlassian bills paid tiers at the Marketplace price. AssetPilot Connect is free, and AssetPilot is free for up to 10 users.
8. Warranty
We warrant that the Apps will work substantially as documented. If they do not, we will fix the problem. If we cannot, you may end your licence and receive a pro-rata refund of prepaid fees. Otherwise, the Apps are provided “as is”, to the extent the law allows.
9. Liability
Neither party is liable for indirect or consequential loss, or for loss of profit. Each party’s total liability is limited to the fees you paid for the App in the 12 months before the claim.
These limits do not apply to fraud, death or personal injury caused by negligence, or anything else the law does not allow to be limited.
10. Term and termination
These terms apply while an App is installed. Either party may end them for a material breach that is not fixed within 30 days of notice. After uninstall, App data is deleted as described in data handling.
11. Changes
We publish new versions on this page, with 30 days’ notice for material changes.
12. Governing law
The governing law and courts will be stated here when our legal entity is registered.
Contact: info@plugins-factory.com