Trust center

Review AssetPilot and AssetPilot Connect security, data storage, access, compliance status and support information for Jira admins and procurement teams.

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Review how AssetPilot for Jira and AssetPilot Connect handle data, security and support. The pages below include release limitations and compliance status for Jira admins and security reviewers.

At a glance

AssetPilot for Jira AssetPilot Connect
Availability Available · product overview Beta
Platform Atlassian Forge, Jira Cloud Atlassian Forge, Jira Cloud
Servers run by Plugins Factory None None
Where app data is stored Forge storage, in your Jira site’s region Forge storage, in your Jira site’s region
Data residency Inherited from your Jira site Inherited from your Jira site
Data sent outside Atlassian None. The manifest declares no external hosts. Only to services your admins configure: MDM, Slack or Teams, webhook URLs
Encryption in transit and at rest Provided by Atlassian Forge Provided by Atlassian Forge
AI or machine learning Not used Not used
Subprocessor for app data Atlassian Atlassian

Compliance status

Item Status
SOC 2 Type II Not certified
ISO/IEC 27001 Not certified
Independent penetration test Not yet performed
Atlassian Marketplace Bug Bounty Not enrolled
GDPR and CCPA terms Draft Data Processing Addendum
Accessibility WCAG 2.2 AA target; see the accessibility statement
Underlying platform Atlassian’s own certifications cover the Forge infrastructure: atlassian.com/trust/compliance

Documents

Topic Page
Storage, logging, retention and deletion Data handling
Components and data flow for each app Architecture and data flow
Incident detection, response and reporting Incident response
Internal service objectives Service levels
Use of AI AI policy
Security practices and vulnerability reporting Security
Data recipients Subprocessors
Privacy, terms and DPA Privacy policy · Terms of use · DPA (drafts)
Help with the apps Support

Ask a security question

Standard questionnaires (CAIQ Lite, SIG Lite) can be answered on request at security@plugins-factory.com.